Testimonials

We love to hear from our customers about their experiences with our company. Below you will find actual customer testimonials.

Google
Patrick Bellis profile picture
Patrick Bellis
2 September 2026
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Matthew and Lamar were very knowledgeable and answered all of our questions. They provided very quality and prompt service at a reasonable price. We highly recommend Aquanology.
Google
Sean Smith profile picture
Sean Smith
1 September 2026
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Arlyn did a great job... Very knowledgeable and helpful. A+ service and work!
Google
Brittany Ruthven profile picture
Brittany Ruthven
28 August 2026
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Great experience with Aquanology! Communication is wonderful, very knowledgeable and friendly staff. They installed a unit in our home in a timely manner and came a few months later to check it over to make sure everything is still working as it should.
Google
Dave Small profile picture
Dave Small
19 August 2026
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I wasn't really sure what to expect, but those expectations were significantly exceeded. The initial visit and water tests were super informative and communicated in layperson's terms; I learned a lot! We were also impressed by the option tailored to what we want; very customer-centric. The installation was quick and really well done. And my coffee has never tasted better! Good-bye mineral build-up!
Google
Eric McKerrow profile picture
Eric McKerrow
2 August 2026
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Had them come out to our newly purchased home to inspect and explain the water system. We had easy communication and they showed up in a timely fashion. Mathew was very knowledgeable, answered all of my questions, and performed multiple tests to insure the system was operating properly. We look forward to working with them in the future.
Google
Gerald Patton profile picture
Gerald Patton
24 July 2026
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Awesome service from this company. Prompt response, thorough inspection of my water issue and a very quick turnaround to fix the problem! Great guys who know what they’re doing!
Google
Paul Yarnall profile picture
Paul Yarnall
20 July 2026
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I requested a consult with Aquanology regarding my water softener system. I was throughly impressed with Matthew’s knowledge. He did a complete battery of tests and reviewed and adjusted the softener control head. He is also very personable. The costs for testing was very reasonable. I HIGHLY recommend Aquanology.
Google
Somerset Contracting & Plumbing profile picture
Somerset Contracting & Plumbing
7 July 2026
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I had Aquanology install the system as part of a larger project my company was doing, I got multiple quotes and Mathew was by far the best, he was professional, knowledgeable and personable. The pricing was fair and they did the install within a few days of quoting the project. Lamar was the installer and he did some clean work! Everything was installed professional and neat, Lamar also talked through the operation of the system and the warranty process, he clearly knew what he was doing and I felt very confident with his work. I couldn't recommend this company more, if you need any type of softener or purifier these guys will take care of you for a fair price, and they are also a smaller company so it's easy to get ahold of anyone if you have any questions.
Google
Levi Sorta profile picture
Levi Sorta
7 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great people & great products!
Google
SH C profile picture
SH C
6 July 2026
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Matthew was a pleasure to work with, very knowledgeable, curteous and helpful. We love our water softener, it makes a huge difference in our water quality, is easy to maintain and takes up little space.

Dave W.- Farmington, NY | Yelp 5-Star Review

I can't say enough good things about them. I had several providers come to test our water and give us estimates for installing a water system in our new home. aquanology was by far the best. they came and tested our water and presented us with an estimate based on the test results and our comments. There was , unlike the others, no high pressure, no scare tactics aimed at selling us things we didn't need or want. they followed up their visit and answered all of my questions and also provided several options. after finalizing what we wanted they set up an appointment to install the system we choose. Matthew arrived right on time and did a great job with the installation and did a great job showing us how the system operated....

David M.- Victor, NY | TrustPilot 5-Star Review

From our first call to Aguanology, Matthew was very informative and answered our questions. When he came to our house to test the water and give us a quote, he was thorough and took his time. He said it might be a week before the system could be installed but it was only two days! Lamar came at the scheduled time and was very polite! He was meticulous with the install, all valves were marked for future reference and it was a neat and clean well done job! You could tell he takes pride in his work and enjoys what he does. We would recommend Aquanology to anyone and everyone! Thank you for making this experience such a positive one!!!

K. Lewis- Canandaigua, NY | Google 5-Star Review

I am very happy with my new water treatment system. Everything was done professionally and in a timely manner. All my follow up questions were taken care of immediately. I would not hesitate to refer anyone to Aquanology. They were honest and offered me a fair price compared to the other companies I researched.

Christopher G.- Clyde, NY | Google 5-Star Review

I would highly recommend Aquanology to anyone who needs water conditioning. Matthew did an amazing job through testing, spec, install, and commissioning on our water system. Very knowledgeable and straight forward. I learned a lot and I received a great answer for every question I had along the way. Thank you Aquanology!

Wayne B.- Clifton Springs, NY | Google 5-Star Review

I would highly recommend Aquanology for any of your water treatment needs. Arlyn and Matthew are extremely knowledgeable, trustworthy and professional. The water softener, UV and RO was installed in a very good looking way.

Francesca L.- Penfield, NY | Google 5-Star Review

I needed to get some gravel for the water softener and this team was very responsive and super flexible with getting it to me without delay. Wonderful to do business with! Nice that they are local as well.